[Delay] customs held it 19 days and released it with no note
The title is the argument: customs held it 19 days and released it with no note. Here is the rest of it.
Since the title puts numbers in the shop window: 19 days.
Packaging is assessable on arrival with no equipment: rigid outer, no movement inside, the cold element sized to the transit rather than to the box.
A quoted lead time is a commitment you can evaluate. Measuring quoted against actual across several orders tells you more about an operation than the raw speed does.
Ask me anything specific. Anything general I will probably get wrong.
best — the order this archive was captured in
Tracking number redacted. No exceptions on this one — it identifies both ends of a shipment.
Median transit is the useful statistic. The minimum is a story about one shipment and the mean is dragged around by a single hold.
That is the quoted lead time, not the observed transit. Both belong in the report and they are different columns.
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Clearance took three days and the carrier took nine. I had been blaming the wrong half for two years.