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Single comment threadYou are looking at one branch of reading prior authorization threads from 2024 and half of it aged badly — 48 comments in the full submission. View in context.
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c/insurancefights·submitted 1 year ago by u/hassan_castellanos

reading prior authorization threads from 2024 and half of it aged badly

Appealbranch of 9 comments

reading prior authorization threads from 2024 and half of it aged badly, which sounds obvious until you try to state the evidence for it. Prior authorisation criteria are republished each plan year. A criterion that blocked you in one year may not exist in the next, so a denial is worth retesting after the turnover.…

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9 comments, started 1 year ago
u/liv_vukovic46 points·1 year ago

Agreed on the plan-year point. Criteria that applied last year may simply not apply now.

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u/runa_wikstrom11 points·1 year ago

the diagnosis code on the claim is doing more work than anything you write

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u/greta_chukwu5 points·1 year ago

the diagnosis code on the claim is doing more work than anything you write

runa_wikstrom is right that this is documentation rather than persuasion. It took me a year to accept that.

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u/line_bergstrom6 points·1 year ago

a template letter that quotes their own criteria back is the strongest one

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u/hamza_weiss7 points·1 year ago

Missed a deadline because I counted from when I opened the envelope. That mistake cost me an entire cycle.

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u/adaeze_cabrera16 points·1 year ago

Employer-sponsored plans may be regulated differently from individually purchased ones, which changes both the appeal route and which regulator hears a complaint.

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u/solene_eriksen13 points·1 year ago

Cosigning on external review. It is a real mechanism, it is underused, and the deadlines are strict.

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u/camila_vasquez32 points·1 year ago

What exactly does the denial letter give as the reason?

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u/line_bergstrom18 points·1 year ago

appeal in writing even when they say a call is enough

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The paperwork war. Prior-authorisation criteria, denial reason codes, step-therapy documentation, external review, employer carve-outs, and the appeal letter templates the community has iterated on for three years. Mostly US-shaped but the tactics generalise.

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