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c/insurancefights·submitted 2 months ago by u/janoshik_junkie

the denial question that gets asked weekly, answered properly

Deniedbranch of 6 comments

the denial question that gets asked weekly, answered properly, and I am aware this is a minority view on this board. The process that has actually worked for people on this board, in order. Get the denial in writing and find the criterion it names. Request the clinical policy bulletin by its number. Write the appeal…

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6 comments, started 2 months ago
u/greta_chukwu10 points·2 months ago

Right, and keeping every date and reference number turns a frustrating process into an auditable one.

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u/peak_area_peteanalytical8 points·2 months ago

Correction: that is a formulary exclusion, not a prior authorisation denial. Different form, different route, different deadline.

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u/sofia_ferreira2 points·2 months ago

Kept a log with every date, name of department and reference number. When they claimed no record of a call, I had the reference.

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u/runa_wikstrom2 points·2 months ago

Careful — the deadline runs from the date on the letter. Waiting for a call back can cost you the appeal entirely.

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u/amylin_amyamylin8 points·2 months ago

This. Step therapy is a paperwork requirement and it is beaten with documentation, not persuasion.

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u/hugo_pires7 points·2 months ago

Right, and keeping every date and reference number turns a frustrating process into an auditable one.

This is the whole method. Answer the criterion they named, not the decision in general.

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About c/insurancefights

The paperwork war. Prior-authorisation criteria, denial reason codes, step-therapy documentation, external review, employer carve-outs, and the appeal letter templates the community has iterated on for three years. Mostly US-shaped but the tactics generalise.

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