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c/cryptopay·posted 1 year ago by u/hassan_castellanos

[Question] France — has anyone got a straight answer on network

Question Receipts ×9

Genuine question, and the title is the question: France — has anyone got a straight answer on network.

Nearly sent on the wrong network. The token symbol was identical and the address format was the only clue.

Sent a test amount first on a large order. Cost me a fraction of a percent and I have done it every time since.

Rate quotes expire because the underlying rate moves. A short expiry is ordinary; urgency about your decision is a separate signal and should be read separately.

Happy to answer the boring questions. Those are usually the ones worth asking.

345 up / 7 down98% upvoted26 commentsid 1bnmx116 May 2025

26 comments

21 in this archive, depth 5

best — the order this archive was captured in

u/emil_marchand47 points·1 year ago

The transaction hash is the canonical receipt: it is public, verifiable by either party, and it is what a support query should quote.

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u/hassan_castellanosOP33 points·1 year ago

Confirmation took forty minutes on a busy evening and I had already written half an angry message. Deleted it.

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u/greta_perrin22 points·1 year ago

Careful, that address format belongs to a different chain and sending to it would not end well.

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u/ledger_modmod · vetting9 points·1 year ago

Correction: that address format is not the chain you named. Worth checking before anybody follows this.

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u/hassan_castellanosOP5 points·1 year ago

Small fix — that is the network fee, not a supplier charge. The distinction matters for the complaint you are making.

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u/chain_confirm_cMOD50 points·1 year ago

Left up. It has a hash, a chain and a timeline, which is what a payment report needs.

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u/reflux_report12 points·1 year ago

Got a quote with a fifteen-minute expiry and assumed it was a pressure tactic. It was just a held rate.

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u/chain_confirm_cpayments9 points·1 year ago

Correcting myself upthread: it was 24 confirmations, not the number I posted, and it settled fine.

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u/milan_chukwu8 points·1 year ago

Push back: an unconfirmed transaction is not a missing payment. Wait for confirmations before escalating.

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u/ledger_modmod · vetting10 points·1 year ago

Push back: an unconfirmed transaction is not a missing payment.

Disagreeing here: that is a network fee at a busy hour and it is not the supplier’s doing.

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u/lina_novak31 points·1 year ago

Keep every transaction hash in a note file with the order reference. It has resolved two queries instantly.

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u/isabela_guerrero10 points·1 year ago

Same. Asking which networks are accepted before ordering has saved me twice.

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u/hassan_castellanosOP-8 points·1 year ago

Did you send a test amount first?

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u/discount_math_dm0 points·1 year ago

Agreed that quote expiry is ordinary. Rates move and a time-limited quote is not a pressure tactic on its own.

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u/freya_onwuka23 points·1 year ago

Right, and confirmations are the status. "Sent" means nothing until the chain agrees.

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u/sten_palacios14 points·1 year ago

Pasted rather than typed the address, then checked the first and last six characters. Habit now.

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u/nils_ferreira9 points·1 year ago

Escrow is not standard in this space. Wanting it is reasonable; expecting it as default is not.

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u/noor_hovland7 points·1 year ago

the supplier cannot reverse it and neither can you

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